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A majlis service inside a fine-dining room, and one floor team briefed to switch between the two in a single evening.
Staff members
(15 members)
Waiters
Bartenders
Baristas
Barbacks
Food Runners
CDP
Commis Chef
Kitchen Porters
Project Duration
5 months
Location
Riyadh | Solitaire
Spago Majilis runs two services in the same room: a seated fine-dining floor and a majlis format where the table is shared, the pace is slower and the service is read rather than announced.
Melas recruited the full front of house — management, head waiters, floor, sommelier and hosts — and built the onboarding that lets one team hold both formats.



Two services, one room. What you are really hiring for is the ability to change register without changing standard.
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What changed
We built a two-part trade test — one plated service, one majlis — and hired only against both. Twenty-seven roles were filled in five months, with the first head waiter on the floor nine days after the brief.
The room now runs both formats with a single rota, and the management layer was promoted entirely from the opening intake.


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